September 22, 2015
Patients identify factors that contribute to readmissions
Editor's Note
This is the first study to use a human factors and systems engineering approach to evaluate contributors to readmissions after complex surgical procedures. Previous studies on readmissions have neglected the patient perspective, the authors say.
Factors identified by patients and clinician providers that may have contributed to readmissions included:
*poor patient and caregiver understanding
*inadequate discharge preparation
*insufficient educational process and materials
*inadequate care team communication.
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