In this study, compassion practices were significantly and negatively associated with nurse emotional exhaustion and positively associated with nurse psychological vitality. Compassion practices were also positively associated with patient perceptions of care and overall patient ratings.
Supplemental analysis found that nurse well-being mediates the relationship between compassion practices and patient ratings of their care.
A total of 177 nurses and 3,525 adult patients in 30 ambulatory clinics were included in the study.
Background: Compassion practices both recognize and reward compassion in the workplace as well as provide compassionate support to health care employees. However, these practices represent an underexplored organizational tool that may aid clinician well-being and positively impact patient ambulatory care experiences.
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