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Codes of conduct for surgery departments

Surgical services leaders are finding that a code of conduct for surgical services personnel can foster positive relationships among patients, families, visitors, coworkers, the medical staff, and other customer groups. Here are two examples of codes of conduct adopted by outpatient surgery centers. The codes were the subject of an article in the April 2002 OR Manager newsletter.

El Camino Surgery Center Customer Care Policy

St John Surgery Center Code of Conduct

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