Surgery is a stressful time not only for patients but also for their families. Using a surgical liaison to communicate the status of an operation to those in the waiting area has boosted the satisfaction of patients, families, and surgeons, say perioperative directors whose hospitals have these positions.
TAKEAWAYS • HR should be involved early in the disciplinary…
TAKEAWAYS • Addressing an employee with a competency or behavior…
Left sniffling and sneezing after a whirlwind 4 days at…