 OR
Benchmarks Collaborative
Key Performance Indicator Definitions
(The OR Key Performance Indicator list may change from time to time,
upon mutual written agreement of McKesson and OR Manager.)
printed version
These are the working definitions of the key performance indicators
(KPIs) used by the OR Benchmarks Collaborative. By using a consistent
set of definitions among all health care facilities, data comparisons
are more accurate and meaningful, making benchmarking among providers
more effective.
Start-Time Accuracy for First Case Of Day
- Applies to first scheduled case in every room with start time between
6:00 am and 9:00 am.
- Start time is when patient is in the room.
- On-time case is +/- 5 minutes of time indicated on the OR schedule.
Start-Time Accuracy for Subsequent Cases
- Subsequent cases are all cases following the first case of the day
in every room.
- Start time is when patient is in the room.
- On-time case is +/- 15 minutes of time indicated on the OR schedule.
Estimated Case-Duration Accuracy
- Time from patient in the room to patient out of the room.
- Calculated as estimated case time +/- actual case time.
- Accurate means +/- 15 minutes from estimated case time.
- Measurements: 0-15 minutes less/more (accurate).
Prime-time Utilization
- When all rooms are available for scheduling, eg, 7:00 am–3:30
pm;
7:30 am.-5:00 pm. etc.
- Utilization equals the number of minutes actually used for patient
care plus turnover time divided by the number of minutes available.
Add-on Rate - Weekdays
- Percent of cases added on the day of surgery.
For information or to comment
Contact: McKesson, Tina Foster, VP Surgical Services Consulting, tina.foster@mckesson.com,
tel: 828/231-8438
Contact: OR Manager, Judy Dahle, RN, MS, Director OR Benchmarks,
jdahle@ormanager.com, tel: 1/877/877-4031
 
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