Bristol Hospital had a supply problem. Instruments were often missing from case carts, so nurses had to scramble to find the items on the morning of a scheduled procedure. Staff wondered whether the problem was caused by shortages, but a Lean process revealed an entirely different scenario and forged a pathway to improvement.
TAKEAWAYS • HR should be involved early in the disciplinary…
TAKEAWAYS • Addressing an employee with a competency or behavior…
Left sniffling and sneezing after a whirlwind 4 days at…