Emotional intelligence is a phrase bandied about in the literature and lay press, but what exactly is it and why should OR leaders care about it? Emotional intelligence (EI) is linked to higher levels of patient, staff, and physician satisfaction as well as patient safety. As such, it’s an important skill that’s a mark of superior OR leadership.
Left sniffling and sneezing after a whirlwind 4 days at…
The past 10 years of data from the OR Manager…
TAKEAWAYS • HR should be involved early in the disciplinary…