Communication

Latest Issue of OR Manager
October 2017
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Teamwork key to survival of Orlando shooting victims

It was shortly after 2 am on Sunday, June 12. Ambulances, trucks, and cars started arriving at Orlando Regional Medical Center (ORMC) loaded with shooting victims from a terrorist attack at the Pulse nightclub. Because ORMC was just a couple of blocks from the nightclub, first responders loaded multiple victims…

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By: OR Manager
July 19, 2016
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Wearable technology brings both benefits and risks to the OR

Personal wearable technology, which covers the gamut from activity trackers such as Fitbit to e-textiles that monitor vital signs, have the potential to revolutionize healthcare. Like most innovations, however, the technology comes with risks. For OR leaders, those risks include possible security breaches, distractions, and violation of patient privacy and…

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By: OR Manager
July 19, 2016
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Secure apps loop in families during surgery

How do OR leaders enhance family members’ satisfaction with the communication they receive when their loved ones are in surgery? Thanks to advances in technology, many are turning to tools like mobile apps and text messaging. At Memorial Medical Center (MMC) in Springfield, Illinois, Lexanne Darwent, BSN, RN, helped implement…

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By: OR Manager
July 19, 2016
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Feasibility of postop follow-up with telehealth

Editor's Note Telehealth postoperative follow-up may be feasible for patients having select abdominal, neck, and skin/soft tissue procedures with uncomplicated courses, duration of stay less than 4 days, and no interval contact with the operative team, finds this study. The study included 251 veterans who had general surgery. A total…

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By: Judy Mathias
July 13, 2016
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Improving preop decision making for older patients

Editor's Note In this study, researchers developed a question prompt list for older adults considering high-risk surgery. Three decision-making needs were addressed, including clarification of treatment options, setting postoperative expectations, and advance care planning. The list included 11 questions within 3 domains: Should I have surgery? What should I expect…

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By: Judy Mathias
June 29, 2016
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Joint Commission issues white paper on sharing patient information

Editor's Note A Joint Commission white paper issued June 27 dispels myths about the sharing of information with patients and their families. The aim of the paper, “Busting the myths about engaging patients and families in patient safety,” is to help organizations design more effective communication practices because open communication…

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By: Judy Mathias
June 29, 2016
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Communication training for orthopedic residents pays off

Editor's Note A program at the Hospital for Special Surgery, New York City, to improve orthopedic surgery residents’ communication skills with older adults is paying off, according to a new study presented at the Council of Orthopaedic Residency Directors meeting on June 24 in Seattle. A total of 64 residents…

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By: Judy Mathias
June 28, 2016
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New assessment tool ready to help prevent pressure ulcers

After a 10-year journey, Cassendra Munro’s Pressure Ulcer Risk Assessment Scale for Perioperative Patients (Munro Scale) is available for use in the perioperative setting and has been added to the AORN Prevention of Pressure Ulcers Tool Kit. “It is the most comprehensive risk assessment tool available for use by the…

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By: OR Manager
June 20, 2016
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AHRQ toolkit helps healthcare providers respond to patient harm

Editor's Note The Agency for Healthcare Research and Quality (AHRQ) on May 23 released a new online toolkit to help healthcare organizations and providers respond when a patient is harmed. The toolkit is based on the Communication and Optimal Resolution (CANDOR) process, which is a patient-centered approach that emphasizes early…

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By: Judy Mathias
May 26, 2016
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Culture change: The best defense against communication failures

Although most OR clinicians would agree poor team communication puts patients at risk, misunderstandings are not uncommon in the perioperative setting. Understanding how communication failures occur and how to correct course takes time and effort, but using the right tools and educating staff can ultimately make patients safer. “The biggest…

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By: OR Manager
April 20, 2016
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