Communication

Latest Issue of OR Manager
February 2018
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CMS launches new Twitter account

Editor's Note The Centers for Medicare & Medicaid Services (CMS) on October 12 launched a new Twitter account, which will be led by the Media Relations Group in Washington, DC. @CMSgovPress will promote CMS news as it happens, offering members of the media and the public the opportunity to receive…

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By: Judy Mathias
October 12, 2016
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Deadline for ASC nondiscrimination requirements is Oct 19

Editor's Note Ambulatory surgery centers (ASCs) must comply with nondiscrimination requirements in Section 1557 of the Affordable Care Act by October 19, the Ambulatory Surgery Center Association announced on September 28. The Act prohibits sex discrimination and requires language assistance for those with limited English proficiency and effective communication for…

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By: Judy Mathias
September 29, 2016
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Association between OR teamwork and checklist performance

Editor's Note Surgeon buy-in and OR teamwork characterized by shared clinical leadership, open communication, active coordination, and mutual respect related positively to case-related conversation prompts, but not to completing procedural checks, this study finds. A total of 207 procedures in 10 South Carolina hospitals were included in the study. The…

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By: Judy Mathias
September 27, 2016
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MedStar Health standardizes communication about adverse events

Editor's Note Using the Agency for Healthcare Research and Quality’s online toolkit, Communication and Optimal Resolution (CANDOR), Maryland-based MedStar Health has set up a standardized program for physicians to communicate with patients and family members about adverse events, according to the August 22 Kaiser Health News. A team of physicians,…

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By: Judy Mathias
August 25, 2016
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Implementing a coaching program for practicing surgeons

Editor's Note Several technical and nontechnical skill sets of practicing surgeons were found to be in need of improvement, in this study, which provided support for implementing coaching programs for surgeons on an ongoing basis. A total of 32 surgeons (18 general, 14 gynecologists) from 6 hospitals were assessed; 9…

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By: Judy Mathias
August 12, 2016
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Web-based handoff tool reduces medical-surgical errors

Editor's Note Hospitals can avoid medical-surgical patient handoff errors by using a web-based handoff tool to improve communication among physicians, nurses, and other healthcare providers, this study finds. Of 5,407 patients included in the study, 77 errors were detected before implementation of the handoff tool versus 45 after implementation. Brigham…

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By: aadeleke
August 8, 2016
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Nontechnical skills also matter in surgical patient safety

Editor's Note Technical and nontechnical skills are both important to successfully and safely perform surgical procedures, according to recommendations presented August 5 at the National Surgical Patient Safety Summit in Rosemont, Illinois. Among the recommendations were that the surgeon, anesthesiologist, nurses, and support staff ensure consistent use of surgical safety…

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By: Judy Mathias
August 8, 2016
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Targeted communication training raises hospital safety culture scores

Implementation of crew resource management training at a large academic medical center led to statistically significant improvements in 10 out of 12 dimensions of safety culture, according to surveys conducted before and after training took place. Crew resource management (CRM) is a systematic approach adapted from the airline industry to…

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By: OR Manager
August 8, 2016
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Association between checklist performance and surgeon buy-in, surgical teamwork

Editor's Note Surgeon buy-in and surgical teamwork were crucial in prompting case-related conversations but not in completing surgical safety checklists, this study finds. Of 207 procedures observed by 10 South Carolina hospitals, few teams completed most or all surgical safety checklist items. All measures of teamwork and surgeon buy-in related…

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By: Judy Mathias
July 26, 2016
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Effect of adverse events disclosures on surgeons’ well-being

Editor's Note Surgeons who were less likely to follow national guidelines for disclosure of adverse events to patients were more likely to be negatively affected by the events, this study finds. A survey of 67 surgeons at Veterans Affairs medical centers found that most used five of eight recommended disclosure…

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By: Judy Mathias
July 21, 2016
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